We Create Happiness

DCP – Day 4 – August 16, 2012

Today was Traditions.  For those of you unfamiliar with the DCP, Traditions is where you learn all about Disney history and the four keys of Disney.  It’s a four hour class at Disney university that was actually kind of fun.  The first hour or so was a lot of warm and fuzzy Disney videos and talks.  They play all these inspirational videos that at the end you feel the need to stand up, cheer, point to the screen, and say, ‘I work here!’  Or maybe that’s just how I felt. 

We also played a game where you had to put different events in Disney history in order.  Halfway through the game, the woman doing the presentation was like, what better place to learn about Disney history than the Magic Kingdom!  So we went on a field trip to the Magic Kingdom.  We rode a bus to the back side of Magic Kingdom and got to go in the utilidoors.  It was really cool to see behind the veil of the Magic Kingdom.  Although, it does seem to take a little bit of the magic away.  But not much.

We walked in to the Magic Kingdom through a Cast Member entrance and walked down Main Street toward the Castle.  We had these little ear things in our ears so our leader could talk to us while we walked and as we were walking down Main Street she said, ‘Look at all the happiness we create.’  The irony of this was in the midst of all the happy people was a little boy crying hysterically.  Obviously he wasn’t happy.

After the tour of the Magic Kingdom, we went back to Disney University to finish Traditions.  We did more Disney history and learned the Four Keys: Safety, Courtesy, Show, and Efficiency.  The goal of Disney is to safely put on a courtesy show efficiently.  They have a great business model with this and the business side of me really liked this portion of Traditions.  We also played a trivia game and I answered a question right and got this cute little figurine.

When the woman doing the presentation was talking about going above and beyond the call of duty to make a guest’s experience magical, there was a knock at the door.  And Mickey Mouse came in!  He brought our name tags in a present box and it was awesome.  They laid our nametags out in this display case and let us come up and get them.  Ever since I was little, I’ve wanted to know what it would be like to wear one of those oval shaped names tags with the castle on it.  And now I know.